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Parcel Auditing and Tracking

The Intelligent Audit i360a Value Analysis


ASI tracks, alerts and audits your UPS, FedEx and DHL packages and invoices.  If you ship UPS, FedEx or DHL parcels, we will thoroughly audit each package to ensure it arrived on time, was shipped and in the carrier’s system, is not lost or damaged and was properly billed.  Our Small Parcel Auditing service provides a Transportation Management Solution as a managed service, providing each client with a custom-designed transportation visibility, freight claims and audit, and transportation event management email solution.  Our solutions consistently deliver 5% to 20% savings on your UPS, FedEx and DHL package transportation freight spend as well as a number of additional benefits including improved customer service and increased control over operations. 

Call us at 877.874.0288 x111 to hear more why our customers are saying

“…we were with another auditing firm but they provided about a third of the functionality of what the Intelligent Audit offers...we would recommend you and your services to any size shipper!”  

“...we saved over $6,500 in our first month by using the Intelligent Audit!  Where have you been, we needed to start this service years ago?”  

Download Services Overview PDF

Download Product Brochure PDF

Download Typical Recovery Report PDF

How will my company benefit?


Direct Savings of 5 to 20% on Freight Spend

  1. Guaranteed Service Refunds: Nearly everything you ship via UPS, FedEx and DHL is to be delivered within a guaranteed timeframe.  We make sure these guarantees are met, and if not, automatically file to get your money back.
  2. Incorrect Residential Shipments: Many commercial shipments today are incorrectly noted as residential shipments by your carrier.  This does not sound like a big issue, however these shipments are assessed a surcharge, and are not subject to any of your contractual discount with that carrier when this happens.  We make sure you have visibility over this.
  3. Manifested not Shipped Errors:  We make sure that everything you show as being shipped on your carrier manifest is actually received by the carrier.  If not, you are eligible for a refund for these shipments.  We make sure that the carrier receives the shipment into their system to initiate the billing and visibility process.
  4. Address Corrections:  Address corrections assessed by carriers can be extremely expensive and difficult to correct.  We make sure you have visibility over these charges and give you the correct address to ensure it does not happen in the future.
  5. Rate Shopping Tools:  Our solution can rate shop all small package and LTL carriers to ensure you shipments are sent with the right service level and right cost in mind.  We can rate shop shipments by delivery time, cost, or both.
  6. Carrier Rate negotiation Tools:  Our solution will give you information to assist with your next carrier contract negotiation.  We have several reports that allow you to analyze your shipment characteristics and volume levels to ensure your carrier contracts are structured properly. If you prefer not to do the negotiations, we are quite skilled and shall assist, if not manage, your carrier plan negotiations. 
  7. 360 degree auditing:  Most UPS, FedEx and DHL Auditing services today simply compare what you shipped to your freight bill; then review or dispute any exceptions.  Our small package auditing solution has every detail of your plan loaded, which allows you to truly audit your freight bills by comparing what you ship, to the actual freight bill.  When we find the errors, we submit it to the carrier and produce a remittance report for you.  This is truly the only way to effectively audit your UPS, FedEx and DHL freight bills.
  8. Air vs. Ground Comparison reports:  You can look at your air service shipments you selected (next day, two day, three day) and compare it to the ground service level that can maintain the same service commitment, but at a much lower cost.  Many customers can then update their routing guides to utilize a ground service level for that customer and still maintain their customer service commitments.
  9. Proactive exceptions notification:  Would you like to get an email if a UPS, FedEx or DHL package was lost or damaged along the way? Our solution will proactively notify you of any adverse issues arise with your packages while in transit.  Don’t be reactive, let us send you a proactive email alert so that these issues can be dealt with immediately, rather than waiting for that dreaded complaint call from that customer.  Our customers are amazed how this feature has improved their customer satisfaction and service.



3625 W. Cypress St. | Tampa, FL  33607
Phone: (813) 87
4-0288
Toll Free: (877)
874-0288
Fax: (813) 87
4-0338

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